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Director of Operations

4ocean - Boca Raton, FL





About Us:

At 4ocean LLC, we are looking for people who are Smart, Driven, and Real. We hire leaders and innovators, not employees or staff. 4ocean is a high-growth movement driving environmental change globally. The success and quality of our brand is attributed to the talent of our people. We are looking for a Director of Operations.


Position Overview:

4ocean has an opening for a Director of Operations. This role requires a competent and experienced leader with proven skills sourcing materials, goods, services and vendor management; while managing a fulfillment center. The successful candidate will be able to perform strategic procurement activities across multiple categories of spend, identify new suppliers and source product.


Duties & Responsibilities

The Director of Operations will support top- and bottom-line growth through effective management of production, distribution and fulfillment, with a constant eye on margin expansion and customer experience. The Director will develop and maintain a metrics dashboard and regularly report on KPIs.

Areas of focus include:


  • Supply chain - inventory management, ingredient sourcing, packaging procurement
  • Procurement – vendor management and negotiations
  • Logistics - Vendor and courier identification, negotiations and ongoing communications
  • Quality Control - safety guidelines and product recall plans
  • P&L - costings, forecasting, analytics, metrics, reporting

Responsibilities:

  • Set strategic initiatives for different areas of our supply chain - with a focus on fulfillment and logistics - while also working in the trenches
  • Manage all of our logistics and packaging vendors, regularly searching for new options while re-negotiating pricing and contract terms
  • Oversee inventory management to ensure correct supply and ordering levels
  • Assist with procurement of ingredients and the opening of new production facilities as needed
  • Collaborate cross-functionally to launch new products and enhance customer experience
  • Develop, implement and facilitate processes that focus on achieving measurable improvements to inventory management, quality, fulfillment accuracy and on-time delivery
  • Track KPIs and conduct significant analytical and quantitative deep dives into supply chain data and customer feedback to help drive improvements across the company
  • Foster a culture of collaboration and team spirit, while directly managing our operations and customer service associates
  • Continually identify and develop talent, team capabilities, and growth

Qualifications:
  • 6+ years of experience in an analytical consulting role or operations/logistics role, with at least 2 years in fulfillment and/or supply chain management
  • Knowledge of Excel, Powerpoint, Google Sheets required; experience with Shippingeasy a plus
  • Start-up experience a plus, ideally at a tech-enabled consumer company
  • Bachelor degree in business administration or engineering; MBA a plus

People Skills:
  • A strategic thinker who can assess many options and prioritize the right ones for the company
  • Strong analytical skills, with an ability to process data and leverage it to influence critical business decisions and priorities
  • Proven leadership skills, with a knack for building, motivating and influencing cohesive teams
  • Exceptional relationship building skills with strong ability to influence others
  • Organizational agility and ability to shepherd projects through the organization
  • A collaborator who enjoys working in a cross-functional manner with other team members
  • An entrepreneur at heart who applies his/her experience in creative ways without hesitation
  • Someone who takes initiative, moves fast, and gets things done – and has fun while doing it!
  • Passion for 4ocean’s mission

Job Type: Full-Time



4ocean LLC is proud to be an Equal Opportunity Employer.